Digital Forum
The Digital Forum offers members a year-long programme which includes four full-day sessions per year, four 90-minute catch-up sessions, a private group on Teams, plus benchmarking research to build insight.
Each charity member can bring two members of staff to each forum, with attendees coming from a host of different teams including digital marketing, social media, product management, individual giving and digital development.

The Digital Forum aims to:
- develop a deeper understanding of digital fundraising across all disciplines, through sharing, case studies, expert speakers and external insights
- provide networking and peer support for members
- enhance the skills of members through learning opportunities
Forum hosts
Emma O’Reilly
Senior Consultant
Fundraising and marketing strategist with strong experience in individual giving, audience engagement and brand development.
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Becky Steeden
Consultant
Communications and digital fundraising strategist known for pioneering work in non-profit social media and supporter engagement.
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- four one-day virtual meetings per year
- four additional catch-up sessions a year
- member charities can bring along two individuals to each forum for a day of inspiration, sharing and networking
- annual benchmarking exercise that reports on current use of platforms, channel performance and team structure
- access to member resources ranging from speaker presentations, sector research and charity case studies
- access to THINK consultants and expertise


Topics and themes
- diversification of marketing channels
- rise of new social media
- impact of the third-party cookie deprecation
- creating engaging digital content
- managing suppliers
- staff wellbeing and support
- managing recruitment challenges
- tracking, analysing and managing digital data points
- emerging tech