Blog
service
What the 2025 community fundraising mystery shop reveals about the supporter experience
This year’s THINK mystery shop shows that when charities invest in meaningful engagement,…
Gary Kernahan
27 November 2025
How do charity services shape local fundraising?
In his first month as THINK’s new Director of Data, Steven White reflects…
Steven White
6 November 2025
Inspecting what you expect
Arani Mylvaganam explores how mystery shopping can help charities reach a more nuanced…
Vicky Harries
25 September 2023