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What the 2025 community fundraising mystery shop reveals about the supporter experience
This year’s THINK mystery shop shows that when charities invest in meaningful engagement,…
Gary Kernahan
27 November 2025
How do charity services shape local fundraising?
In his first month as THINK’s new Director of Data, Steven White reflects…
Steven White
6 November 2025
What I wish I’d known as a fundraising director
Explore key fundraising market trends and benchmarks in THINK’s 2025 Monitor – a…
John Brady
28 July 2025
Inspecting what you expect
Arani Mylvaganam explores how mystery shopping can help charities reach a more nuanced…
Vicky Harries
25 September 2023
The present and future of in-memory and in-celebration giving
THINK's Head of Intelligence Arani Mylvaganam explores research into the state of the…
Vicky Harries
16 January 2023